Delivery Policy

Our commitment is to provide efficient and reliable delivery services to ensure your satisfaction. Please review the following policy regarding our delivery options, charges, and timeframes.

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1. Delivery Timeframe:

   • Our standard delivery timeframe is no less than 3 business days from the date of order confirmation.

   • For urgent deliveries, we offer a faster delivery option for cookies only, which allows delivery on the next business day.

2. Delivery Methods:

   • Doorstep Delivery: We offer a convenient doorstep delivery service where our dedicated delivery personnel will deliver your order directly to your specified address. The cost for this service is $15.

   • Self-Pickup: Alternatively, you have the option to pick up your order from our specified address during our operating hours. There is no additional charge for self-pickup.

3. Express Delivery (For non-cookie orders only):

   • Should you require your order to be delivered before the standard 3-day timeframe, you have the option to pay an additional $15 per day to speed up the delivery process.

   • Please note that the expedited delivery option is subject to availability and should be confirmed with our customer support team.

4. Delivery Restrictions:

   • Our delivery services are available only within Singapore. We regret to inform you that we do not offer international shipping at this time.

If you have any further questions or require assistance with your delivery, please don't hesitate to contact our customer support team. Thank you for choosing Semisweets, and we look forward to serving you!